FAQs

HOW LONG WILL MY NAILS TAKE TO BE MADE?

  • 1-2 weeks. Each set is hand made and custom to fit. Because of this, as well as unpredictable work load, please allow 1 to 2 weeks for your set to be made. 


HOW LONG DOES SHIPPING TAKE?

  • 5 - 7 business days. USPS Ground shipping is available on all orders within the United States for $4.95. You will receive an email with tracking information as soon as your order ships! 


DO YOU SHIP OUTSIDE OF THE UNITED STATES?

  • Yes! 


HOW DO I MAKE SURE MY NAILS ARE THE RIGHT SIZE?

  • When ordering your nails you will have the option to select standard sizes or custom sizes. If you want custom nails enter each nail size (Thumb to Pinky) in the Notes section at checkout. In order to get your nail size you must measure your nails. This ensures that your nails have the most custom fit possible.


HOW DO I MEASURE MY NAILS?

  • Please visit the HOT EBONY NAILZ Nail Measure Guide to see how to order the right nail sizes for your set.


WHAT DOES EACH SET COME WITH?

  • Each press on set comes with a manicure kit (includes a cuticle pusher, buffer, and nail file) and a tube of KDS nail glue. 


HOW DO I APPLY THE PRESS ONS?

  • First start by pushing back the cuticles with the wooden cuticle pusher in the manicure kit. Then file your nails into shape using the nail file. Lastly remove the shine from the natural nail using the orange buffer so that the adhesive will stick better. Apply press ons with included glue.

ARE THESE REUSABLE PRESS ONS?

  • Yes! With proper application and care these press ons are removable and reusable.


HOW DO I ORDER A PRESS ON SET WITH A CUSTOM DESIGN?

  • If you are interested in a custom set please visit the 'Contact' section with a description of what you have in ming. The more descriptive, the better! Please note customs are not guaranteed. Please allow 1-2 business days a response.


WHAT IS YOUR REFUND/RETURN POLICY?

  • Unfortunately we do not accept returns, nor do we give out refunds at this time. Please take your time when ordering your sizes to avoid any sizing issues!